Contact by Phone: +55 21 3114-3661 (08: 00-22:00)
Reservations: Free bookings, except for Holidays and Special Events (see list below). Holidays: Easter – 25th till the 27th of March of 2016. Corpus Christi – 26th till the 29th of May of 2016. Special Events:
- Rockin Rio 2017: 15th of September till the 20th or 20th till the 25th September.
- New Year 2017-2018: 29th of December till the 3rd of January 2018.
- Carnival 2018: 8th till the 13th of February 2018.
Payment methods: We accept credit cards, cash or bank transfers.
Reservations and cancellation policy: General: You may cancel your reservation without incurring any charge (or receiving a full refund) if you do so at least 7 days before your arrival date. After this time, the hostel reserves the right to charge you 50% of the total price should you change your booking or not show up. Holidays: 1) You will be asked to pay 50% of the cost in advance. 2) You will be asked to pay the remaining amount upon check-in. 3) Should you cancel, not show up, or modify your booking 7 days after your arrival date, you will not be refunded. Special events: 1) You will be asked to pay 100% of the cost in advance. 2) Should you not show up, cancel or modify your booking later than 15 days before your arrival date, you will not be refunded. Check-in: Upon check-in you will be asked to pay any remaining payments (please see our policy for holidays and special events). There are no refunds after check-in. If you plan on arriving while our reception is closed (working hours are from 8AM till 10PM), please contact us so that we can organise your reception.